We have an ice machine in the coffee room at work, which hasn't worked in almost exactly a year. It crouches there, taking up counter space that could be better used for almost anything. I figure that it's just part of the cost-cutting measures we've taken, such as cutting the numbers of flavors of coffee available in half so that you can now have French Roast Decaf but not French Roast. "Repair or replace the ice machine? Let them drink lukewarm tap water." And yet, every once in a while, I see a guy in denim coveralls with a toolbox in the coffee room, messing with the machine. Why? If it's somebody's responsibility, why don't they fix it? If it's not, why do anything at all? Is there some arcane maintenance contract that requires them to send someone out every n months, but doesn't require anything ever be resolved?
Posted by joshua at November 29, 2004 12:28 PM